Terms of Service

Last Updated: August 11, 2026

Welcome to Urban Thread. By accessing our website and purchasing our products, you agree to be bound by the following Terms of Service. Please read these terms carefully before using our website or placing an order.

1. General Terms

By using our website, you confirm that you are legally capable of entering into a purchase agreement. You agree to use our website only for lawful purposes and in accordance with these Terms of Service.

Urban Thread reserves the right to refuse service, cancel orders, or restrict access to the website where necessary.

2. Products and Product Information

We make every reasonable effort to ensure that product descriptions, images, prices, and other information displayed on our website are accurate.

However, product colors and appearance may vary slightly depending on your device or screen settings.

We reserve the right to:

• Modify product descriptions or specifications.

• Update product prices without prior notice.

• Limit product quantities.

• Discontinue products at any time.

• Correct errors or inaccuracies on the website.

3. Orders

When you place an order with Urban Thread, you agree to provide accurate and complete information, including your name, phone number, delivery address, and other required details.

After placing an order, you may receive an order confirmation. Receiving an order confirmation does not necessarily guarantee that the order will be fulfilled.

We reserve the right to cancel or reject an order due to:

• Product availability issues

• Incorrect pricing or product information

• Incorrect customer information

• Suspected fraudulent activity

• Delivery limitations

• Other operational or legitimate business reasons

4. Pricing and Payment

All product prices displayed on our website are subject to change without prior notice.

We may offer different payment methods, including Cash on Delivery (COD) and other available payment options.

Customers are responsible for providing accurate payment and contact information when placing an order.

5. Shipping and Delivery

We aim to process and deliver orders within the estimated delivery timeframe displayed on our website.

Delivery times may vary depending on the customer's location, courier availability, weather conditions, public holidays, or other circumstances beyond our control.

Urban Thread is not responsible for delays caused by third-party courier services or circumstances outside our reasonable control.

6. Returns and Refunds

Returns and refunds are handled according to our Return & Refund Policy.

Customers should review our Return & Refund Policy before placing an order to understand the applicable return conditions and procedures.

7. User Responsibilities

You agree not to:

• Use our website for unlawful purposes.

• Provide false or misleading information.

• Attempt to interfere with or damage our website.

• Use automated systems to access or collect information from our website without permission.

• Engage in fraudulent transactions.

• Attempt to gain unauthorized access to our systems or accounts.

8. Intellectual Property

All content available on the Urban Thread website, including logos, images, product descriptions, graphics, text, designs, and other materials, is owned by or licensed to Urban Thread unless otherwise stated.

You may not reproduce, copy, distribute, modify, or use our content for commercial purposes without prior written permission.

9. Third-Party Services

Our website may use third-party services, applications, payment providers, and delivery partners.

We are not responsible for the policies, services, actions, or performance of third-party providers. Their services may be subject to their own terms and conditions.

10. Limitation of Liability

Urban Thread will not be responsible for losses or damages resulting from circumstances beyond our reasonable control, including delivery delays, technical issues, service interruptions, or third-party service failures.

We do not guarantee that our website will always be available, uninterrupted, or completely free from errors.

11. Changes to These Terms

Urban Thread reserves the right to update, modify, or replace these Terms of Service at any time.

Any changes will become effective when posted on this page. Customers are encouraged to review this page periodically for updates.

12. Contact Us

If you have any questions regarding these Terms of Service, please contact us:

Urban Thread
Email: urbanthreadz46@gmail.com
Phone: +92 370 9118355

By using our website or placing an order, you acknowledge that you have read, understood, and agreed to these Terms of Service.